If you are an existing AWS partner and want to build and grow a contact centre practise on AWS, we would be happy to help.
We are passionate about contact centres and would like to help our partners build a profitable cloud contact centre practise in minimal timeframe. We will do the heavy lifting while you can focus on what matter most for your business growth.
As a partner you benefit from our trained team of engineers and developers who work as your extended resources and ready to help with any technical challenges. We also offer trainings and knowledge transfer as part of our partnership program.
Our Partners are our greatest asset and we constantly look into new and creative ways to add more value for them via our products and services. Having a channel focused team allows us to keep in constant touch with our Partner community, get their feedback, learn and improve.
OMNINGAGE is a brand of ICOMMUNIX (a UK registered company).
OMNINGAGE is cloud based Contact Centre platform powered by Amazon Connect and AWS.
OMNINGAGE Connect is a next generation cloud based user desktop built for Amazon Connect which offers effortless user experience, promotes agent engagement and boosts staff productivity.
Copyright © 2020 ICOMMUNIX Limited. All rights reserved.
We are committed to serve our customer and partners and return all quotes the same day.
We are committed to serve our customer and partners and return all quotes the same day.
| Categories | Features |
|---|---|
| Dashboards & Gadgets | |
| Monitoring | |
| Interactions Explorer | |
| Customer Context | |
| Reports | |
| *More Historical reports will be added in next release |
| Categories | Features |
|---|---|
| Dashboards & Gadgets | |
| Call Controls | |
| Reason and Wrap-up Codes | |
| Customer Context | |
| Customer Interaction History | |
| Voice of Customer | |
| Categories | Features |
|---|---|
| Dashboards & Gadgets | |
| Call Controls | |
| Reason and Wrap-up Codes | |
| Customer Context | |
| Customer Interaction History | |
| Voice of Customer | |
